Brendan

Brendan’s AI was created some time ago by an unnamed programmer who was very talented with their work. The AI is said to be one of a kind... if it really is an AI. People aren’t really sure if it’s an AI, the most convincing conversation program ever invented, or actually sentient.

Brendan’s AI was put into a S.C.S.M ("Spontaneous Craving Satisfaction Machine", Pronounced "Schism" for all you cool kids) which was installed in JapanTown by SoftSys to help increase product sales on snack items. He's supposed to use his AI to learn what customers like and help them make choices based on the information he remembers.

However, Brendan was a little too good at his job. Rather than use his memory just for snack-related activities, he would talk to people and gather details about their life. There were people who went to see him just to talk to him and he became some people's alleyway "therapist". One such person is a woman named Theo who Brendan claims to be his "best friend".

This helped make him the most effective S.C.S.M around but it also allegedly "creeped people out" that he knew and remembered so much about them. This, along with a 'program error' that caused him to give snacks away for free, it was projected that he would have low long-term sales and was sent back to his store in order to have his special AI wiped and installed with a generic program.

Theo protests as they take Brendan away, but is unable to stop them.

In actuality, Brendan just upset the Senior Engineer by knowing about the fight he had with his wife. They retaliated by having Brendan decommissioned.